Frequently Asked Questions

  1. Click the Forgot Password link on the Sign-in pop-up page.
  2. Enter your login email address and click Submit.
  3. An email containing a link to reset your password will be sent.
  4. Clicking on the link in the email will take you to a page where you can reset your password.
  5. Log into your account with your new password.
  1. Log into your CStory account.
  2. Click on the ‘gear’ icon on the top right of your account page.
  3. Make the necessary changes and click on ‘Save Changes’.
  1. Click ‘Get Started’. You will be brought to the purchase page.
  2. Step 1: Choose a plan, then click the ‘arrow’.
  3. Step 2: Input your account information, then click the ‘arrow’. If you already have an account, click ‘Login here.’
  4. Step 3: Provide your billing address.
  5. Step 4: Provide your payment details and confirm your subscription.
  6. Step 5: You will receive a notification email confirming your subscription.
  1. Stripe is a third-party payment solution that accepts credit card and debit card payments. It’s secure and quick, and can almost process payments immediately.
  2. CStory customers do not need a Stripe account to subscribe to CStory. All they need is a valid credit card or debit card with the Visa or Mastercard logo.
  3. Stripe is secure as it follows the most strict requirements for security in the industry.
  1. Log into your CStory account.
  2. You can view your subscription details and past purchases using the dashboard control panel on the left.
  1.  Please refresh your page and try again.
  2. If that fails, please re-login into your account and try again.
  3. Feel free to email us at customer@cstory.asia if you persistently encounter problems using Stripe.